Terms & Conditions
Legal Disclaimer
1. Acceptance of Terms
By accessing or using our website and services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.
2. Services Offered
Sail Away Ecommerce provides Amazon-related services including but not limited to:
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Product Listing Setup
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SEO Optimization
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A+ Content Creation
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Variation Setup
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Brand Store Design
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Listing Audits
We reserve the right to modify or discontinue services at any time without notice.
3. Client Responsibilities
Clients are responsible for:
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Providing accurate product and brand information
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Ensuring all submitted content does not infringe on intellectual property rights
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Reviewing and approving final deliverables in a timely manner
4. Payment & Refund Policy
All services must be paid in full before work begins. Due to the nature of digital services, all sales are final, and no refunds will be issued once work has commenced.
In the event of dissatisfaction, clients are encouraged to contact us within 7 days of project delivery for revision consideration.
5. Intellectual Property
All original content created by Sail Away Ecommerce remains the property of the client upon full payment. We reserve the right to display completed work in our portfolio unless requested otherwise.
6. Limitation of Liability
Sail Away Ecommerce is not liable for any direct, indirect, or incidental damages arising from the use or inability to use our services. We do not guarantee specific results on Amazon, as performance is influenced by multiple external factors beyond our control.
7. Termination
We reserve the right to terminate any project or relationship if a client violates these terms, engages in abusive behavior, or fails to provide necessary information.
8. Changes to Terms
We may update these Terms and Conditions from time to time. It is the client’s responsibility to review this page periodically for updates.
9. Contact Information
If you have any questions about these Terms, please contact us at:
Emily@sailawayecommerce.ca